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Structure: Build Muscle on Strong Bones – Part 5

Posted by Amy Lynch on March 23, 2023

Block Meetings Continued ← This subtitle breaks all the rules for good blogging, but here we are. Sorry.

On Monday, we worked through a block meeting schedule and saw how efficient that can be. Let’s pick up with the last two meetings in the block.

Pre-Ops Meeting. The Management Team meets to prepare for our most important meeting of the week, the Operations Meeting, which takes place the following morning at 6 am. We look at customer feedback report cards and choose the best ones to read out loud during the Ops Meeting. Also, we determine what weekly message has to be communicated or reiterated from previous weeks. I’ll devote a whole series to this meeting because it is the heart of our weekly business operations.

Community Outreach Meeting. At 5:00 pm, we hold the last meeting of the day. It’s our Community Outreach Meeting, also called Nolan in the Neighborhood. Once a week, we review all the requests we’ve received for charitable donations, sponsorships, or community-based projects. For example, some people want us to paint something for free; others want a donation. We use a strict process for evaluating each one using a kind of rubric – a charter-of-giving document.

Then, we get to bed early because our Operations Meeting is held the following morning at 6:00 am. It always starts at 6:00 am on Wednesdays. Every week, I tell my company that no one else in the country is up at that time – 50 plus people, up and at ’em, fired up, sharpening the saw, and getting ready to dominate our industry! It’s rigor!

That closes out our meeting block. Consider what meetings are essential to your business and whether or not it would be efficient to block them together to conserve time and resources.

More on Monday. Build muscle.

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